Ports/Serial communications

BitPim needs to speak to your phone using the correct serial port. Your phone needs to respond on that port. Some phones have different modes that switch between talking as USB versus serial.

Unfortunately every machine is different in what port names are used, especially if you have a USB to serial cable or adapter. There can also be many reasons why things don't work. It is almost impossible for the BitPim code to work out what the problem is, since it is getting no response at all. It is not possible to tell the difference between the device not being connected at all, versus it being connected and not wanting to talk.

Also be aware that Windows, Linux and Mac name and number their ports differently. They also have differing permissions defaults.

Follow these steps to try and diagnose your issue:

BitPim Online Help built 17 January 2010